Earlier this year, Anthem discovered that the personal
information of many of their customers had been accessed by cyber
attackers. As a fellow Anthem customer,
I share your concerns, but I want to assure you that Anthem has the situation
well under control. Anthem responded immediately, strengthening their security measures
and arranged the following steps to protect your identity.
Anthem has engaged AllClear ID to protect the identity of
their customers for two (2) years at no cost to the customers. If you are or
have been an Anthem customer, the services of AllClear ID are automatically
available to you with no enrollment required.
AllClear SECURE is
standing by if you need identity repair assistance. If a problem arises, simply
call 1-877-263-7995 and a dedicated investigator will do the work to recover any
financial losses, restore your credit and make sure your identity is returned
to its proper condition.
AllClear PRO
offers additional layers of protection including credit monitoring and a $1 million
identity theft policy. In addition, for a child under age 18, AlllClear ID ChildScan identifies acts
of fraud against children. You will need to enroll to use the AllClearPro
services. For more on this, visit https://www.AnthemFacts.com
and click on the AllClear ID link.
As a further safeguard, do not open emails that are designed
to appear as if they are from Anthem and contain a “click here” link for credit
monitoring. These emails are NOT
from Anthem. Anthem is not calling members regarding the cyber-attack and is
not asking for credit card information or Social Security numbers over the
phone.
Please contact Anthem at 877-263-7995 if you have additional
questions concerning the security of your personal information.
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