Monday, April 20, 2015

Credit monitoring for Anthem customers

Earlier this year, Anthem discovered that the personal information of many of their customers had been accessed by cyber attackers. As a fellow Anthem customer, I share your concerns, but I want to assure you that Anthem has the situation well under control. Anthem responded immediately, strengthening their security measures and arranged the following steps to protect your identity.

Anthem has engaged AllClear ID to protect the identity of their customers for two (2) years at no cost to the customers. If you are or have been an Anthem customer, the services of AllClear ID are automatically available to you with no enrollment required. 

AllClear SECURE is standing by if you need identity repair assistance. If a problem arises, simply call 1-877-263-7995 and a dedicated investigator will do the work to recover any financial losses, restore your credit and make sure your identity is returned to its proper condition.

AllClear PRO offers additional layers of protection including credit monitoring and a $1 million identity theft policy. In addition, for a child under age 18, AlllClear ID ChildScan identifies acts of fraud against children. You will need to enroll to use the AllClearPro services. For more on this, visit and click on the AllClear ID link.

As a further safeguard, do not open emails that are designed to appear as if they are from Anthem and contain a “click here” link for credit monitoring. These emails are NOT from Anthem. Anthem is not calling members regarding the cyber-attack and is not asking for credit card information or Social Security numbers over the phone.

Please contact Anthem at 877-263-7995 if you have additional questions concerning the security of your personal information.


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